juliatech.com is dedicated to ensuring customer satisfaction with your purchase of tech gadgets. We understand that there may be instances where you need to return a product or request a refund. Please review our Return and Refund Policy below for a hassle-free experience:
Returns:
- All return requests must be initiated by emailing [email protected].
- Customers are responsible for the return shipping costs unless otherwise agreed upon.
- Returned items must be in their original packaging, unused, and in the same condition as received.
- Please include your order number and reason for the return in your email.
Refunds:
- Refunds will be processed within 7-10 business days after receiving the returned item.
- Refunds will be issued to the original payment method used for the purchase.
- If the return is due to a defective product or an error on our part, we will cover the return shipping costs.
Non-Returnable Items:
Some items are not eligible for return or refund:
- Gift cards
- Downloadable software products
- Products that are not in their original condition
Shipping:
We offer worldwide shipping for all our products. Shipping costs and delivery times may vary based on your location.
Contact Us:
If you have any questions or concerns regarding our Return and Refund Policy, please contact us at [email protected]. We are here to assist you with any inquiries you may have.